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Baseline Bookstore

Let's start a
conversation

Questions about purchases, books, or anything else? Our team is here and happy to help — usually within a few hours.

Email
support@baselinebookstore.com
Phone
+91 96461 06743
Store
Phase-8, Mohali, Punjab

How can we
help you?

Whether you're looking for a specific title, need help with an order, or just want to say hello — we're all ears.

Email Us
support@baselinebookstore.com · Replies in ~2 hrs
Call Us
+91 96461 06743 · Mon – Sat
Visit Us
2nd Floor, F-33, Phase-8, Industrial Area, Sector 73, SAS Nagar, Punjab 160071
Store Hours
Monday – Saturday
10:00 AM – 8:00 PM
Sunday
11:00 AM – 6:00 PM
Phase-8 Industrial Area, Mohali
Send a message
Drop us a line
We'll get back to you as soon as possible — usually within a few hours.
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Quick Answers

Frequently asked questions

What is the typical response time?
We aim to respond to all emails and messages within 2–4 hours during business hours (Mon–Sat, 10 AM – 8 PM). Urgent issues are prioritised.
How do I access my purchased book?
After successful payment, your purchased PDF book will be available instantly in your account dashboard under "My Orders" or "My Books" for download.
What is the return and refund policy?
As all products are delivered digitally in PDF format, purchases are non-refundable once the download is made available. Please review the book details carefully before completing your purchase.
Do you offer same-day delivery?
All books are delivered digitally. Once your payment is successfully completed, you can instantly download your purchased PDF from your account dashboard — no shipping or waiting required.
What payment methods are accepted?
We securely process payments through Stripe. All major credit and debit cards are accepted. Transactions are encrypted and processed through Stripe's secure payment gateway.
Can I request a specific book not in your catalogue?
Absolutely! Use the contact form above or email us directly. We'll do our best to source titles on request, especially for academic or regional language books.
Still have questions?

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